Shipping Policy

Last updated: July 2026

At Visioun, we are committed to delivering your products safely and transparently.

Shipping Coverage

We offer international shipping worldwide with free shipping on all orders, regardless of destination.

Processing Time

Orders are processed within 1–5 business days after payment confirmation.

Delivery Time

Because we operate under a dropshipping model, products are shipped directly from our international suppliers.

• Estimated delivery time: 7 to 20 business days

• Delivery times may vary depending on the destination, customs clearance, local postal services, carrier operations, public holidays, or other circumstances beyond our control.

Tracking Information

Once your order is shipped, you will receive a tracking number by email so you can follow your delivery.

Please allow a few business days for the tracking information to become available or be updated by the shipping carrier.

Customs & Taxes

Customs duties, import taxes, or local fees, when applicable, are the responsibility of the customer.

Visioun is not responsible for delays caused by customs authorities, import inspections, local postal services, or shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Visioun is not responsible for delays, failed deliveries, returned packages, or additional shipping costs resulting from incorrect, incomplete, or outdated information provided by the customer.

Contact Us

For questions about your order or shipment, please contact us:

Email: support@visioun.com
Website: visioun.com